SETUP AND FAQs

Will the MYNT App work on my device?

IOS iPhone & iPad

The basic system requirement for iPhone 4s and later versions will allow the MYNT app running smoothly. iOS8 and later versions of system is required.

Android smartphones and tablets

The Android system must be 4.4.4 versions and later in combination with Bluetooth 4.0 supported. The range of Android devices varies in the hardware compatibility as to Bluethooth management, please refer to our list of tested devices to see whether your device will support the MYNT app. If your device is not within our list, there is a chance that MYNT will not be able to run on your system. We are testing new Android devices continuously and adding more to the list of supported Android devices.

Mac

Every Mac computers made after 2012 will be able to run the MYNT app. MacBook, iMac, and Mac Pro are tested for supporting MYNT. OS X 10.9 and later is required for successfully launching the MYNT App.

Windows System

Windows system must be Windows 8.1 and later, with Bluetooth 4.0 add-ons. The computer hardware must support Bluetooth 4.0.

How do i pair a mynt with my phone?

Scan QR code on the back of the packaging box

Use regular QR code scanner on the smartphone, scan the square box with the QR code, or go to : http://www.myntracker.com/download/mynt

The basic step is first find the MYNT app in either Google Play or App Sore, download the app. Open it for installation. Follow the initial guide for pairing with MYNTs. The basic step for pairing is first enter the App, click on person icon at the center of the home page. The app will then enter into a searching phase, shown by waves moving away from the center icon. Multiple plus signs will show up, they represent a detected MYNT. Click the right one, then hold the MYNT center button on the MYNT tracker. If the pair does not hold, try double click or triple click. Then a successful pairing will be shown. You may customize the MYNT setting by clicking on this MYNT’s icon in the app.

Download can be completed through download from the http://www.myntracker.com/mynt

Search from store pages for the MYNT app.

How do i pair a mynt with my Laptop?

First install the corresponding application on your system. Then pair the MYNT with the system through the same methods as you would with a smartphone device. Once the MYNT is connected, while staying in connection, customize the MYNT function setting through the system. The preset functions are power point clicker, music shuffle clicker, and other functions according to individual device.

One MYNT can only be connected to one device. If it is currently connected with a smartphone, please un-pair and disconnect them before connecting to a Mac or Windows system. There is a setting in the MYNT app for “disconnecting the device.”

 

For iOS systems, go to setting> Bluetooth> MYNT, disconnect this device.

Tip: when switching MYNT connection from one device to another, you may delete the previous MYNT connection in the previous app, disconnect, then connect to the new app.

Will the gps tracking increase energy consumption?

No. MYNT app will only enable the location traction function after the Bluetooth connection is broken, given that the MYNT is out of the detection range. In testing, the location function increases no more than 2% of the normal energy consumption. The effect on battery life is insignificant.

What is community GPS

Once you have reported that one of the MYNT is lost, the information will be distributed to the MYNT cloud service. This information will then be passed safely to all connected devices that have joined the community. When another device in the community has detected the signal of the MYNT, this information will be reported back to the cloud service and in turn to you.

A MYNT’s signal will last on its own for one to two months with out attendance. After this period, the MYNT’s signal will be less, and requires the detecting device to be closer than the 150 feet range that was initially required.

Can MYNT be turned off?

MYNT’s functions depend on MYNT not be turned off at anytime. The alarms, location reporting, and remote control depend on a working MYNT. MYNT will not be turned off unless the battery is taken out.

How many MYNT can be managed by one device?

One MYNT app can manage eight MYNT devices at the same time. The full functional performance depends on the quality of the device. Most smartphones can easily manage four to five MYNTs at the same time. iMac and tablets with significant more computing power can manage all eight MYNTs. In future App updates, the MYNT app will likely be able to manage twelve MYNTs.

Could i transfer a used mynt to another person?

Yes. Please delete this MYNT from your App first while it is connected. After the MYNT noticed that is no longer connected with your previous device, it may be transferred.

Is MYNT waterproof?

The original MYNT case can be used in rain or in moist environment. The MYNT waterproof sleeve will make sure the device is completely waterproof. You may swim with a MYNT when having the sleeve covering the MYNT. It is recommended that if the MYNT is to be used on a pet, the waterproof sleeve is needed.

How can i know a mynt is connected?

When MYNT is connected with a smartphone successfully, the App Icon will change in color. The MYNT icon will be gray if it is not connected.

You may click on the center button of the MYNT tracker, if the center button flashes, it is connected, if it is a double flash in slow sequence, it is disconnected.

What do i do if some of the functions don't work?

Make sure the software is up to date. Go to the MYNT app, go to the left column, click on the MYNT tracker, check setting, then update the MYNT tracker.

You may also try restarting the app as well as restarting your phone.

Several customized functions do not work simultaneously. If the click is set to ring the phone, then the button should not be used to function as a camera shutter or shuffle music. The holding of the MYNT will not trigger a phone ring if the button is set to work as a remote. You may change between these two settings. The combination of functions is only limited by user imagination. Compatibility between different user customized functions will not always be stable. Reset the MYNT to go back to standard functions.

Any other questions?